People seeking benefits have faced long wait times and delayed responses to questions, slow adjudication of denied claims — on average, 92 days — seemingly random payments stoppages, and mistaken overpayments that are rectified by cutting future dollars.
Lawmakers highlighted much of this Tuesday.
“Other people who have called us are, quite honestly, near the point of suicide,” Rep. Elizabeth Fiedler, D-Philadelphia, told Berrier. She added: “Constituents who really, after an entire year of this, do not know where to turn.”
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